Privacy policy

Who we are and how to contact us

Beauty Hall is a nail studio at 23/2 Decebal St, Chișinău.

Your data is processed by SRL “BEAUTY HALL” under the Republic of Moldova's Law No. 133/2011 on personal data protection. Registered address: MD‑2002, CHIȘINĂU BOTANICA, mun. Chișinău, Decebal bd., 23, ap.(of.) 38.

Phone: +373 68 762 136.

What data we keep and why

• Your booking. Your name, phone, services, master, date and time, whether you book on the site or by phone. We need them to book you in, call you to confirm, and move or cancel the booking if needed.
• Your past visits. Your phone number lets us recognise you next time. We also use it to check the first-booking discount (when the salon offers one): it applies only if that number has never had a booking before, even a cancelled one.
• Internal notes. The administrator or front-desk staff may add a note to a booking, only what the service needs. Only the salon's staff see notes.
• Saved without a booking. If you haven't picked a time yet, we may save your name and phone to book you later.
• Waitlist. If no time suits you, we may put you on our waitlist: name, phone, services, master, the days, hours and dates that suit you, and an internal note. Only staff add people to it; you can't join it on the site.

We don't ask for your email, address, or date of birth, and there are no accounts on the site. We don't use your data for advertising or mailings, and we don't share it for marketing.

Who sees your data

• The administrator and front-desk staff, in the salon's booking system, each with their own login.
• The salon's work group in Telegram (staff and masters) gets messages about new bookings and changes, and the morning list of the day's bookings, with your name and phone. Staff may also post the day's schedule there as a picture, with customers' names, services and prices, no phones.
• Your master gets your name and phone in a private Telegram chat, only for their own confirmed bookings.

We don't pass your data to anyone else, unless the law requires it.

How long we keep it

• Bookings, name, phone, notes, a saved customer: until you ask us to delete them.
• Waitlist: until you are booked or taken off the list, and at the latest until the night after the last date that suits you, when the entry is deleted automatically.
• Backups: after a deletion, your data stays in the backups for up to 90 days, then it is gone.
• Telegram: our system doesn't delete messages and schedule pictures already sent. If you ask, we delete them by hand where we can.

Cookies, advertising and spam protection

• Our site sets one cookie, “lang”, which remembers your chosen language for a year. It makes the site work; it doesn't track you.
• There is no advertising on the site. We count visits anonymously: without cookies and without tracking across sites. The counter sees the page address, where you came from, your browser and device type, and your country; your IP address isn't kept in the statistics.
• To protect bookings from spam, an automatic check at the contact step confirms that a person is booking: for this it receives technical data about your browser and your IP address. Your IP address is also used for a minute to limit repeated attempts. We don't store it in our database.
• Our system's technical logs don't contain your name or phone.
• Links to Instagram, TikTok and Google Maps lead to their sites, where their own rules apply.

Your rights

You can:

• find out what data we keep about you and get a copy: your number, names, bookings (date, master, services, prices, status) and waitlist entries. Internal notes are not included;
• have your name or phone corrected;
• ask us to delete your data. We delete the name, phone and notes on every booking under that number, and everything about you on the waitlist. The bookings themselves (date, master, services, price) stay for the salon's reports, without a name or phone, and can no longer be linked to you. If several people use one number, everything under that number is deleted;
• complain to the National Center for Personal Data Protection (datepersonale.md).

How to ask: call us on +373 68 762 136, or ask at the salon. To make sure the request comes from the number's owner, we call that number back.

Changes

If we change this page, the new version appears here with a new “last updated” date.